FAQ
How do I choose the correct size?
No sizing needed. The bracelet uses an adjustable sliding knot system - the same technique used in handcrafted Peruvian jewelry for centuries. Pull the cords to tighten, slide the knot to loosen. It fits any wrist, perfectly, every time. One size. Zero guesswork.
What are the shipping costs and delivery times?
Shipping is €5 flat. Order two or more and shipping is free.
Orders are processed within 1-3 business days. Estimated delivery after dispatch:
- USA: 8-12 days
- UK: 4-8 days
- EU: 6-12 days
- Australia: 5-10 days
- Rest of World: 7-20 days
Tracking details are sent as soon as your order ships.
What is moissanite, and why do we use it?
Moissanite is a gemstone originally discovered in a meteorite crater. Today it is lab-grown, conflict-free, and optically near-identical to diamond - with the same brilliance, the same hardness, and a fraction of the cost. We use a VVS1-grade 0.10ct stone: exceptionally clear, beautifully bright, and built to last a lifetime. Chosen deliberately, not as a compromise.
What is your return policy?
We accept returns within 14 days of delivery, provided the item is unworn and in its original condition and packaging.
To start a return, contact us first - unauthorized returns may not be accepted.
More on returns here: Return Policy
Do you offer any guarantees?
Yes - a 30-day satisfaction guarantee, because we are that confident you will love it. If for any reason you are not completely satisfied within 30 days of receiving your order, reach out and we will make it right. We stand behind every bracelet we send out. Each one is checked before it leaves us, packaged with care, and made to be worn for years. Your trust matters more to us than any single sale.